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POSH: How to File a Complaint?

In the evolving corporate ecosystem, one area where corporate compliance must remain uncompromised is workplace safety and the prevention of sexual harassment. With a global rise in employee awareness, ethical corporate behaviour, and legal scrutiny, businesses operating in India or with Indian subsidiaries must rigorously adhere to the POSH Act—India’s legal mandate to ensure a safe working environment for women.
Companies across sectors—whether Indian conglomerates or global tech giants—cannot afford to overlook mandatory training and well-structured POSH policies. This blog serves as a definitive guide for HR heads, compliance officers, and management teams on legal responsibilities and proactive measures under the POSH framework.
Understanding the POSH Act
The Prevention of Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, commonly known as the POSH Act, is a comprehensive Indian legislation aimed at safeguarding employees, especially women, from sexual harassment in professional environments.
Under the POSH Act:
Every organization with 10 or more employees must establish an Internal Committee (IC).
There must be mandatory training and awareness programs for all staff.
Clear policies must be documented and circulated.
Timely redressal and action on complaints are legally binding.
For international firms with branches or outsourced teams in India, compliance is not just advisable—it’s mandatory.
Core Components of a Legally Sound POSH Policy
Creating a robust POSH policy goes beyond compliance—it safeguards your organisation from future disputes and enhances trust in your workplace culture. Here’s a detailed breakdown of what a well-drafted POSH policy should include, ideally prepared with guidance from a corporate lawyer or law offices near you:
1. Comprehensive Definitions
Clearly outline what constitutes sexual harassment, including:
Physical contact or advances
Demand or request for sexual favours
Making sexually coloured remarks
Showing pornography
Any unwelcome verbal or non-verbal conduct of a sexual nature
These definitions should be contextualised for your specific industry, workforce, and workplace dynamics.
2. Policy Applicability
Define who is covered under the policy:
Full-time and part-time employees
Interns, trainees, consultants, gig workers
Vendors and third-party service providers
Remote employees (hybrid and WFH are still workplaces under POSH law)
3. Internal Committee (IC) Constitution
Detail how the Internal Committee is to be formed:
Must have a presiding officer (a senior woman employee)
At least two other employees familiar with social work or legal knowledge
One external member from an NGO or relevant legal background
All members must be formally trained and their roles defined in the policy.
4. Complaint Filing and Redressal Process
Include:
How and where complaints can be filed (email, in person, anonymously, etc.)
Timeline: Complaint must be filed within 3 months of the incident
Interim measures (e.g. leave, transfer) during investigation
Timelines for response, inquiry, and resolution (typically 90 days)
Appeals process in case the complainant or respondent is unsatisfied
5. Confidentiality Protocols
Legal obligation to protect the identity of:
Complainant
Respondent
Witnesses
Any information shared during the inquiry
Breaches of confidentiality must have outlined penalties.
6. Disciplinary Actions
Clearly state the range of consequences, from:
Apologies or counselling
Salary deductions
Suspension
Termination
These must be enforceable and follow due process.
7. Training & Awareness Programs
The policy must mandate:
Induction-level POSH training
IC member training at least once a year
Company-wide annual refresher sessions
Posters and visual communication in common areas
8. Documentation & Reporting
POSH compliance includes statutory reporting:
Maintain records of complaints, actions taken, and IC meetings
File an annual report to the District Officer
Internal audit to ensure training and awareness measures are active
9. Non-Retaliation Clause
Protect the complainant from retaliation or workplace victimisation post-complaint.
This is where a strong business confidentiality agreement and alignment with information technology contracts (especially for digital workplaces) also matter.
Why take help from a Trusted Partner for POSH Compliance
Good lawyers recognise that POSH Act compliance isn’t just a legal requirement—it's a cornerstone of a company’s workplace ethics, risk mitigation, and brand reputation. What sets us apart?
1. Customised POSH Policy Drafting
We don't believe in one-size-fits-all templates. We draft tailor-made policies:
Aligned with your industry (IT, manufacturing, retail, etc.)
Suitable for multi-location/global companies
Integrated with your software development agreements and corporate handbooks
2. IC Constitution & Formal Training
We:
Help form your Internal Committee with proper representation
Train IC members on legal nuances, inquiry procedures, and ethics
Provide certification and documentation support
Our POSH training modules are interactive, up-to-date with case law, and tailored for employees, leadership, and HR separately.
3. POSH Audits and Gap Analysis
Our legal audits identify:
Policy gaps
Reporting errors
Lack of documentation
Training inefficiencies
We ensure that your company is audit-ready at all times.
4. Representation & Advisory Services
If a case arises, our team:
Prepares responses
Represents during proceedings
Advises on disciplinary action legally defensible in court
With our network of good lawyers and associations with the best lawyers near me, TGC Legal ensures your company is represented by experts, not generalists.
5. Global Compliance Consulting
We work with companies that operate across borders and must align Indian POSH law with:
U.S. EEOC guidelines
UK Equality Act 2010
Regional HR compliance standards
Our integrated advisory model ensures global companies stay fully protected.
6. Trusted Across Sectors
We’ve advised companies in:
Tech & IT (aligned with software development agreements)
Healthcare
E-commerce
Manufacturing
Finance & Insurance
Mandatory Training: More Than a Checkbox
One of the most misunderstood yet critical requirements under the POSH Act is mandatory training. This applies to:
New employee orientation
Annual refresher training
IC member certification
Managerial and HR workshops
A well-conducted POSH training covers legal definitions, behavioural protocols, reporting mechanisms, and role-based responsibilities. For multinational companies, this may be integrated into their global workplace safety protocols. Engaging legal professionals who understand Indian and international labour laws helps companies align training with regulatory frameworks.
Common Mistakes Companies Must Avoid
Copy-paste Policies: Using generic templates without legal vetting is risky. Work with corporate lawyers to ensure your policy aligns with your business model.
Non-functional ICs: Appointing IC members without training or neutrality undermines the process.
Delayed Action: Failing to address complaints swiftly can lead to legal liabilities and reputational damage.
Lack of Documentation: Not maintaining records of training, committee meetings, or complaint resolutions can affect your company’s defence in court.
Companies that fail to meet these standards risk government penalties, employee litigation, and loss of employer brand value.
Role of Legal Advisors in POSH Compliance
Reputed law firms and good lawyers offer crucial services to support POSH compliance, including:
Drafting customized POSH policies
Training Internal Committee members
Representing companies during inquiries or legal disputes
Ensuring global companies remain compliant in their Indian operations
Businesses can now hire attorney online or search for the best lawyers near me to handle specialized issues in POSH compliance, whether preventive or post-incident.
Conclusion: POSH Is Not Just a Policy—It’s a Culture
Building a POSH-compliant organization isn’t about fulfilling a legal formality—it’s about nurturing a culture where every employee feels safe, heard, and respected. By working with the best lawyers near me or consulting a trusted corporate lawyer, companies can reinforce their brand’s integrity, reduce risk, and support real inclusion.
Whether you're drafting your first POSH policy or auditing your current one, legal expertise is not optional—it’s essential.
Frequently Asked Questions
What does POSH stand for?

POSH stands for Prevention of Sexual Harassment, and it is an act designed to create a safe and respectful work environment free from sexual harassment.
Why is the POSH Act important?

The POSH Act is important because it formalizes workplace ethics, provides a mechanism for addressing complaints, and empowers victims to assert their rights, contributing to a safer and more equal workplace.
What is the role of the Internal Complaints Committee (ICC) in the POSH Act?

The ICC is responsible for addressing complaints related to sexual harassment within an organization. They investigate complaints and work towards resolving issues based on the guidelines provided by the POSH Act.
How do I file a complaint under the POSH Act?

To file a complaint, you must submit it in writing to the ICC, including relevant details such as the date, time, and place of the incident, along with any supporting evidence like emails or witness statements.
Are there specific timelines for submitting a POSH complaint?

Yes, it is crucial to adhere to the timelines outlined in the POSH Act, which typically stipulates that complaints should be filed within a defined period from the incident.
What key elements should I include in my complaint?

Your complaint should include the date, time, and location of the incident, a detailed account of what occurred, and any supporting evidence, all while maintaining a respectful and factual tone.
Should I hire an attorney to help with my POSH complaint?

Hiring an attorney can be beneficial, especially in complex cases or if retaliation is anticipated. They can provide expert legal advice and support throughout the complaint process.
What happens after I file my complaint?

After filing, the ICC will initiate an investigation, typically within a week. This may involve interviews with both the complainant and the accused, as well as any witnesses.
How should I document incidents or potential retaliation after filing a complaint?

Keep detailed records of any further incidents or interactions that may indicate retaliation, including dates, times, and descriptions of events, as this information may be critical for further action.
How can filing a complaint under the POSH Act empower others?

Filing a complaint is a critical step in addressing harassment and fostering a culture of respect and safety in the workplace, which can encourage others to come forward and assert their rights as well.